PRIVACY POLICY

Horizons Property Staging is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data collected through our website, email, telephone, social media platforms, and in person.

Who we are

Horizons Property Staging

Website: www.horizonspropertystaging.com
Email: hello@horizonspropertystaging.com

For the purposes of data protection law, Horizons Property Staging is the data controller.

What personal data we collect

We may collect and process the following personal data:

Name
Email address
Telephone number
Business name
Property address
Information provided through contact forms, enquiry forms, or email correspondence
Information shared during consultations or site visits
Technical data including IP address, browser type, device information, and website usage data

We do not knowingly collect data from children under the age of 16.

How we collect your data

We collect personal data when you:

Complete a contact or enquiry form on our website
Contact us by email, phone, or social media
Request a quote or consultation
Engage our property staging or furnishing services
Subscribe to our mailing list

Browse our website, through cookies and analytics tool

How we use your data

We use your personal data to:

Respond to enquiries and requests
Provide quotes and deliver property staging services
Communicate about projects, services, and updates
Manage contracts, invoicing, and payments
Improve our website, services, and client experience
Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

Consent, where you have explicitly agreed
Contract, where processing is necessary to provide our services
Legal obligation, where required by law
Legitimate interests, where processing is necessary for business operations and does not override your rights

How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data, including:

Secure email and hosting providers
Password-protected systems and devices
Restricted access to personal data
Secure cloud storage where applicable

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Sharing your data

We do not sell your personal data.

We may share your data with trusted third parties only where necessary, including:

Professional advisers such as accountants or legal advisers
IT and website service providers
Email marketing platforms, where you have opted in

All third parties are required to respect the security of your data and to treat it in accordance with the law.

International data transfers

We do not knowingly transfer personal data outside the UK. Where any data is processed outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

Our website uses cookies to improve functionality and analyse website traffic.

Cookies are small text files placed on your device. You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

Your rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you contact the ICO.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, regulation, or our business practices.

The latest version will always be available on our website.

Last updated: February 2026